Terms of Service

1. What the Service is

Ogen is a subscription, browser-based marketing tool. It helps you plan, generate, schedule, publish and measure marketing content across the channels you connect to it. It is delivered as software over the internet — there is nothing to install and nothing physical is shipped.

We add, change and occasionally remove features. If we remove something you depend on, we will tell you before it happens where we reasonably can.

2. Early access

Ogen is currently in early access. Joining the early-access list is free, creates no obligation on either side, and does not guarantee an invitation or a delivery date. Early-access releases may be incomplete, may change without notice, and may occasionally lose data. Do not rely on them as the only copy of anything important to you.

3. Your account

You need an account to use the Service. You must give accurate information, keep your credentials secure, and you are responsible for everything that happens under your account. Tell us promptly at [email protected] if you believe it has been compromised.

You must be at least 18 years old, or the age of majority where you live, and you must not be barred from using the Service under applicable law.

4. Subscriptions, trials and billing

Plans are sold as subscriptions at the prices and billing periods published on getogen.com. A plan published there with a free trial starts with that trial: nothing is charged during it, and billing starts only if you stay on the plan after it ends. Every other plan is charged when you subscribe.

Lemon Squeezy is the merchant of record for all purchases. Lemon Squeezy processes your payment, issues your invoice, and collects and remits any applicable sales tax or VAT. Their terms apply to the payment transaction itself, and their name is what appears on your statement.

Subscriptions renew automatically at the end of each billing period at the then-current price until cancelled. We will give you at least 30 days’ notice before a price change affects a renewal.

If a payment fails, we may retry it and may suspend access until it succeeds.

5. Cancellation and refunds

You can cancel at any time from your account settings. Cancelling stops the next renewal; your subscription stays active until the end of the period you have already paid for. There is no cancellation fee and no minimum term.

Refunds are covered by our Refund Policy, which forms part of these terms.

6. Acceptable use

You agree not to use the Service to:

• break the law, or infringe anyone’s intellectual property, privacy or publicity rights;
• send spam, or publish content that is deceptive, harassing, hateful, or sexually exploitative;
• impersonate a person or organisation, or misrepresent who is behind the content you publish;
• generate content that breaches the rules of a connected channel or platform;
• probe, scrape, overload or attempt to bypass any limits or security controls of the Service;
• resell or redistribute the Service other than as an agency publishing on behalf of your own clients.

We may suspend or terminate accounts that breach this section, and we may remove content we reasonably believe breaks it.

7. Your content, and how AI is involved

You keep all rights in the brand information, prompts, assets and content you put into the Service and everything it produces for you ("Your Content"). You grant us only the licence we need to run the Service for you: to store, process, transmit and display Your Content, and to send it to the channels and processors you connect.

We do not use Your Content to train shared or third-party AI models. Content is generated with AI, which means it can be wrong, generic or accidentally similar to something else. You are responsible for reviewing anything before you publish it, and for making sure you have the rights to use it.

You warrant that Your Content does not infringe anyone else’s rights and that you may lawfully publish it to the channels you choose.

8. Our intellectual property

The Service, the Ogen software, the Ogen name and our branding remain ours. These terms give you a limited, non-exclusive, non-transferable right to use the Service while your subscription is active, and nothing more.

If you send us feedback or suggestions, we may use them freely and without obligation to you.

9. Third-party services

The Service connects to third-party platforms — social networks, email providers, analytics and payment processors. Those services are governed by their own terms, they can change or withdraw their access at any time, and we are not responsible for what they do. Connecting an account authorises us to act on that platform on your behalf, within the permissions you grant.

10. Availability

We work to keep the Service available, but we do not promise it will be uninterrupted or error-free. We may take it down for maintenance, and we may change or discontinue features. During early access in particular, availability is best-effort.

11. Disclaimers

To the maximum extent the law allows, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement. We do not warrant any particular marketing result, reach, ranking or revenue.

12. Limitation of liability

To the maximum extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, goodwill or data, arising out of these terms or your use of the Service.

Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the event giving rise to the claim, or USD 100 if you have paid us nothing.

Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, or for death or personal injury caused by negligence. If you are a consumer, you keep any statutory rights the law gives you.

13. Indemnity

You agree to defend and indemnify us against claims, damages and reasonable costs arising from Your Content, from your use of the Service in breach of these terms, or from your breach of applicable law.

14. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these terms, if we are required to by law, or if we discontinue the Service — in which case we will refund any prepaid, unused portion of your subscription.

After termination we will delete or anonymise your data in line with our Privacy Policy. Export anything you want to keep before you close your account.

15. Changes to these terms

We may update these terms. If a change is material, we will give notice by email or in the product before it takes effect. Continuing to use the Service after that means you accept the updated terms; if you do not, you may cancel.

16. Governing law

These terms are governed by the laws of the Republic of Cyprus, and the courts of that jurisdiction have exclusive jurisdiction over any dispute, except where mandatory consumer-protection law gives you the right to bring proceedings where you live.

If any provision is found unenforceable, the rest stays in force.

17. Contact

Questions about these terms go to [email protected], or by post to Stabilix Ltd, Vosporou 2, 201, 6030 Larnaca, Cyprus.